Contact information

If you have any questions, concerns, or inquiries regarding your order, products, or our policies, please don’t hesitate to get in touch with us:

  • Trade Name: Novaro
  • Email: hanbing0331@outlook.com
  • Customer Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
  • Response Time: We strive to respond to all inquiries within 24 business hours.